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Shipping & Returns

Shipping Policy

We offer fast and affordable shipping for all of our handmade bar soaps. Orders will typically be shipped within 1-2 business days of being placed. Shipping rates vary depending on the weight and destination of your order. We offer several shipping options to suit your needs, including standard and expedited shipping. You can track your order online and will receive an email with a tracking number as soon as your order ships. If you have any questions about shipping, please don't hesitate to contact us.

Return & Exchange Policy

Thank you for choosing Aloe Soap Company! We appreciate your business and want to ensure your satisfaction with our products. Please review our refund policy below:

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1. No Returns Accepted:
We regret to inform you that we do not accept returns for any products purchased from Aloe Soap Company. This policy is in place to maintain the quality and integrity of our products and to provide you with the best possible service. We encourage you to carefully review your order before completing the purchase.

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2. Defective or Damaged Products:
In the rare event that you receive a defective or damaged product, please contact our customer service team within 7 days of receiving your order. We will work swiftly to address the issue and provide you with a suitable solution, such as a replacement or a refund.

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3. Cancellations:
Once an order is placed, it cannot be canceled or modified. Please double-check your order before confirming the purchase. This policy is in place to ensure efficient order processing and delivery.

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4. Refunds for Defective or Damaged Products:
If you have received a defective or damaged product and our customer service team determines that a refund is appropriate, we will process the refund within 14 days of the refund approval. The refund will be issued to the original payment method used for the purchase.

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5. Contacting Customer Service:
For any concerns or inquiries related to your order, please contact our customer service team at general@aloesoapco.com . Our dedicated team is here to assist you and address any issues promptly.

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6. Changes to the Refund Policy:
Aloe Soap Company reserves the right to make changes to this refund policy at any time. Any updates or modifications will be posted on our website, and it is your responsibility to review the policy periodically.

By making a purchase from Aloe Soap Company, you acknowledge and agree to the terms outlined in this refund policy.

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Thank you for your understanding and cooperation.

Aloe Soap Company

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